Frequently Asked Questions


 Why You Should Use a Travel Agent: Madlives Vacation
 

Why Should You Hire TravelBash? I've got flight apps, BLOGS, and Google.

If you’ve got hours to spend comparing review sites, researching the best local excursions, checking airfare prices every Tuesday, and getting your friends all on the same page – go for it. 

With the TravelBash experience and connections, we’ll get your flights booked, your property vetted and an itinerary planned that matches your style and interests. All for the best possible deal, thanks to partnerships with industry suppliers that allow us to negotiate costs, secure room upgrades, and more on your behalf.

Another benefit to TravelBash, when things go wrong, we’ll be here to reroute flights, snag last-minute room changes and get your trip back on the right track when things don’t go as planned.

Sit back and pour a drink. We’ve got this.

 

Okay, but I can't afford a travel agent...Right?

Wait, what? Who told you that mess? Odds are, you’re already paying for an agent and don’t even know it. You know those additional fees & taxes that magically appear after booking a trip online? Yeah...let’s put your hard-earned money to work.

When you book with TravelBash, you pay a fee and walk away with all the perks.

 

Sounds GOOD — BUT WHAT DO YOU REALLY DO? What’s Your Process?

I work with clients starting from the planning stage all the way through to the end to create an amazing personalized vacation plan that fits their personality and budget. It first starts with an initial chat with me to get to know you and make sure I am a great fit. We will be new travel BFFs, so it’s imperative I learn more about what you desire and that you know my process.

Now that we have gotten that first date out of the way, I start with research. You know those hours of research you hate to spend on planning a trip? I love it! I know what to look for, and I make sure that I find the right experience for you. This could be anything from a boutique hotel, private villa or large all-inclusive resort. Since there’s so much out there to choose from, it’s easy to get overwhelmed at this stage — that’s why I’m here to figure it all out for you.

After I come up with my top 3 recommendations, we will go over them and discuss the pros/cons. I will help you narrow down your selection based on what we have talked about. We will go through this until we have found the perfect fit. (It’s just like dress or shoe shopping, of course.)

Sometimes this even includes me coming up with a customized itinerary, especially for all of my international travelers. You could end up hopping cities from Paris, to London to Rome.

Next, I book all the travel arrangements — everything from the flights, accommodations, transportation, excursions and any upgrades and add-ons you would like. Now that you are all booked, I make sure you have all of your travel documents — including special tips and tricks you need while traveling. This is like our pre-departure session. We review all the components, and make sure you are prepared and confident for the trip of your life.

Now, you may think we are done, but nope! I am your point of contact while traveling, whatever may arise, I have your back!

Then I follow-up with a TravelBash Welcome Home. I reach out to see how everything went, get feedback and recommendations, as well as see if you need anything else moving forward. To me this is not just a one-time transaction, remember, we are now travel BFFs! Add to me to your list of lawyers, doctors, accountants and hairstylists!

 

Can you help me *save* money?

Does Olivia Pope run the Oval on Scandal? Duh. Our job is to help you avoid costly mistakes and get the full experience you’re looking for at the best possible rate. Now for some data, Travel Market Report stated, " Consumers report that travel agents saved them an average of $425 per trip! Say what?!! Yep, that's right, if time is money then call us asset managers. 

 

Does TravelBash really handle all the details of my trip?

Sure do. We can help with booking local activities, answer packing questions and coordinate special requests like private sunset dinners and spa appointments. Snap your fingers, shoot us an email, we’ve got you. Planning a girls trip, why stress , we will even handle the goodie bags and champagne. 

When you jet off, we track your flights and help resolve any problems or delays you may have. When you arrive, we advocate for you for better views and upgraded service. Basically, we’re your new BFFs so just go ahead and add us to your favorite contacts.

 

What if I want to handle some of the planning? Can I get services a la carte?

We totally get it, event planning can be fun. Travel planning is even more fun for us. Hello, that’s why we do it full-time. We’re happy to share the planning process with you and only take on specific tasks. For you OCD types, no worries, just let us know how we can help. Check out the different package options here

 

What are your Certifications?

Courtnie is a graduate of the Travel Leaders of Tomorrow program, one of the premiere travel schools in the U.S., and is a member of the American Society of Travel Agents (ASTA), Cruise Lines International Association (CLIA), and the Destination Wedding & Honeymoon Specialists Association (DWHSA).

We’re really good at what we do. But don’t just take our word for it. Take a look at our About Page to read what our clients are saying. 

 

We found a better deal online---can you get the same rate?

This is a good one. We will always work to get you the best rate, but you may find a better rate floating around on the web. Proceed with caution! That great deal online might not be as great as you think. More on that here.

Vacation should be an experience, and that is what I offer. You want to make sure you have someone on your team who understands what you are looking for and is working for you. I want your vacation to be exceptional — can you say the same for the online retailer you go through? I will admit, if a quick cheap vacation is what you are looking for, I am not your girl. TravelBash isn’t about the McDonalds and/or Walmart approach. We are a boutique agency for a reason. We make things happen for our VIP travelers.

 

How do I get paid?

When you book your trip, the supplier gives me a commission meaning I am paid by the hotel/resort, travel partner and/or tour operator. This means if you decide not to book and we spend hours working on your personalized vacay, I am not compensated which sucks right?! Just imagine you do all this work and your boss comes in and says you know what great work on this project, but we are scraping it, and by the way, you won't be getting paid for the time you spent on putting these plans together for me…. geez, how would you feel? Therefore, I charge a professional fee for my time and expertise. My fees vary per trip but start at $250 which is non-refundable. This way if I pull quotes and start planning your big adventure and you decide you aren't a right fit or can't go I am compensated for at least some of my time.

Due to the specialization of Destination Weddings, we also charge an additional planning fee that differs from regular travel planning services noted above.  The same holds true for group trips including retreats, and getaways.

THE OTHER AGENTS I HAVE SPOKEN TO DON’t Charge a FEE….

I am a professional and believe in the value I bring to my clients. Trip planning isn’t easy. That’s why you seek out professionals. Similar to how accountants charge a fee for their expertise, or how a lawyer will charge for legal expertise, we travel professionals must charge for our expertise. Your vacation takes hours of time to plan and put together perfectly, and the work doesn’t stop after your trip is booked. I offer a free initial consultation (our first date) to make sure I can be of service to you.

 

How does payment work? Do you offer payment plans?

So glad you asked. We know that travel can be a significant investment – and a huge commitment! Just like your typical event planner, our rates vary based on your package of choice and we take a deposit at the beginning of the planning process. Then, we get to work planning your destination event or vacation, and you stay focused on your career and social life.

Payment plans are another crazy cool perk of working with TravelBash. Rather than demanding that you pay it all upfront, we set up a schedule to pay off the rest of your travel costs. The full balance is paid 60 days before you leave. Win, win for everyone.

 

DO YOU WORK WITH EVERYONE? WHAT TYPE OF CLIENTS DO YOU SERVICE

My clients are all very different — from the young couple busy in their careers, to the VP of a Fortune 500 company. They are wives, fathers, small business owners, girlfriends, and even solo travelers. However, we specialize in couples, groups and brides-to-be. Most importantly, our clients are go-getters, explorers and thrill-seekers who know how to have a good time. We cater to a youthful, savvy clientele that is driven by adventure and personal connection. Most love true relaxation and know they do not have the time or desire to put all the pieces together. They do believe that there is a specific vacation out there meant for them!

 

Are there trips TravelBash can't Help with?

We currently do NOT offer travel planning services within the United States. There are a few exceptions including: Miami/Key West, Hawaii and Puerto Rico. International is the way we like to roll.

Same goes for any and all cruises – their crew will take care of all the planning you need.

Lastly, we aren't fans of Disney, so we can't help you with seeing Mickey. 

 

How much is this going to Cost ME, REALLY?

It depends on the package, We'd tell you it's a crazy good investment, but we don't think you should take our word for it. We will let our past clients do the talking. 

 

I live outside of the US, can you plan a trip for me?

Yes! In addition to US passport holders flying from the US, we are now accepting international clients as well!!! 

 

CAN I USE MY FREQUENT FLYER MILES TO BOOK MY TRIP?

I can't use miles + points + vacation clubs + timeshare rewards etc... to book any trips. This is something you would have to manage on your own as the holder of these perks must contact the hosts directly to redeem. There are usually strict requirements surrounded the redemption process and  I can't guarantee or be held liable for any vacations related to this type of travel. 

 

So it seems like you know a lot about travel...Can you help me find job opportunities traveling abroad?

I can't advise you on career opportunies. My expertise is not in finding opportunities abroad. At TravelBash, we plan and curate experiences for people who want to travel the world and celebrate with loved ones. We do not share tips on how to start a business in travel, become a travel influencer or anything regarding living life as a digital nomad.